At FeetAura, we are committed to delivering your carefully curated footwear collection with efficiency and care. Our team processes orders within 1-2 business days, ensuring your stylish selections—whether they are casual, athletic, or formal—are packed securely and dispatched promptly. We partner with trusted logistics providers to guarantee your order arrives in pristine condition, ready to elevate your wardrobe.

Processing typically takes 1-2 business days after order confirmation. Delivery times vary based on your location and selected shipping method. Domestic orders generally arrive within 5-10 business days, while international shipments may require 10-20 business days. Note that unforeseen circumstances like weather or customs clearance may occasionally cause delays.

We offer the following shipping options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more. All costs are calculated at checkout based on your order total and destination.

We currently ship to most countries worldwide, including the United States, Canada, the UK, and EU nations. Some remote areas or regions with restricted import policies may not be eligible for delivery. During checkout, enter your address to confirm availability. For questions about specific locations, contact [email protected].

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For real-time updates, visit the carrier’s website using the provided tracking details. If you haven’t received updates within 3 business days after shipment, check your spam folder or contact us for assistance.

While rare, delays or lost packages can occur due to logistical issues. If your order hasn’t arrived within the estimated timeframe, first track its status using the provided link. For unresolved concerns, email [email protected] with your order number, and our support team will investigate promptly. We may reship or refund eligible cases per our discretion.

International orders may incur customs fees, taxes, or import duties based on your country’s regulations. These charges are the customer’s responsibility and are not included in the order total or shipping fees. We recommend checking local policies before placing an order to avoid unexpected costs. FeetAura cannot reimburse or adjust orders due to these fees.